Privacy Policy
At Builders Levin, we are deeply committed to protecting your personal information and maintaining transparency around how your data is collected, used, and stored. This Privacy Policy explains the practices we follow when you visit our website at https://builderskapiti.nz or interact with the services offered by us. By accessing our site or communicating with us, you agree to the terms described below. If you do not accept this Privacy Policy, we kindly ask that you stop using the our website.
Information We Collect
Builders Levin collects both personal and non-personal information to deliver building services efficiently, ensure quality user experience, and maintain operational compliance.
1. Personal Information
When you engage with Builders Levin, such as by requesting a quote or contacting us through a form, you may provide:
- Your full name
- Email address and phone number
- Property address or location related to your project
- Project details and service-specific requirements
- Any attachments, notes, or information shared during communication
This data enables us to understand your unique needs, provide tailored services, and maintain seamless communication throughout your building project.
2. Technical and Usage Data
When you browse the Builders Levin website, our systems automatically log certain technical information, including:
- IP address and general location
- Browser and device type
- Operating system and screen resolution
- Pages visited and session duration
- Navigation paths and click behavior
- Referring sources (e.g., search engines or links)
This data is collected in anonymised, aggregate formats and used for analytics, troubleshooting, and site improvements.
Cookies and Tracking Technologies
The Builders Levin website uses cookies and similar tracking technologies to improve your browsing experience. These may include:
- Essential Cookies – Enable core website functionality
- Analytical Cookies – Monitor usage and detect technical issues
- Functional Cookies – Remember user preferences for future visits
- Marketing Cookies – With consent, provide tailored promotions or remarketing
You may choose to disable cookies via your browser, but please note that certain features on the website may not function properly as a result.
How We Use Your Information
All information collected by Builders Levin is used for legitimate and necessary purposes, such as:
- Service Fulfillment: Preparing quotes, arranging site visits, and delivering building services
- Client Support: Responding to inquiries, providing updates, and offering after-service care
- Operational Insights: Monitoring website performance, detecting issues, and guiding UI/UX changes
- Marketing (with Consent): Sending promotional material, seasonal offers, or project-related updates
- Legal and Security Compliance: Preventing fraud, fulfilling legal obligations, and protecting both parties
Your data will always be used in compliance with the New Zealand Privacy Act 2020 and related data protection legislation.
Sharing of Information
Builders Levin does not sell or share your personal information with third parties for unsolicited marketing. However, we may share limited data under specific, controlled circumstances:
1. Trusted Service Partners
We may engage third-party vendors or contractors to support our website and service delivery. These may include:
- Web developers and hosting platforms
- Digital marketing professionals
- Customer support and CRM providers
- IT security and analytics tools
All such partners are bound by confidentiality agreements and must handle your data securely.
2. Legal and Regulatory Compliance
Builders Levin may disclose your personal information if:
- Required by New Zealand law, court orders, or legal requests
- Necessary to protect the rights, property, or safety of Builders Levin and its clients
- Relevant to an investigation into fraud, security breaches, or contract violations
Data Security
Builders Levin takes every reasonable step to ensure your personal information is protected through:
- SSL encryption for data transmission
- Secure servers with restricted access protocols
- Regular security audits and software updates
- Internal data handling policies and staff training
However, as no method of transmission over the internet is entirely secure, we advise users to share only necessary information and use caution when engaging online.
External Links
The Builders Levin website may include links to external websites for added convenience. Please be aware:
- These sites operate independently from us.
- We are not responsible for their content, privacy policies, or data collection methods
- Users are encouraged to read the privacy notices on external sites before submitting personal information
Updates to This Privacy Policy
Builders Levin may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically to remain informed of how we protect your data and privacy.
Contact Us
If you have any concerns, inquiries, or requests regarding this Privacy Policy or your personal data, please contact Builders Levin using our official form: https://builderskapiti.nz/contact-us
